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Complex IT Programs. One Accountable Partner.

We build the system, operate it, and stay accountable for the outcome.

Not a build-and-hand-off model. We work where the stakes are real: regulated healthcare data, public-sector accountability, and production systems that can't fail. Government agencies, senior care operators, healthcare organizations, and enterprise clients get one accountable partner from kickoff through years of operations.

State and local government agencies • Benefits administration • K-12 education • Procurement support • Chicago-based, remote-first • eVA Registered • NIGP 91871

What We Do

One Discipline, Four Applications

The same underlying work applies across government, senior care, healthcare, and enterprise: automate complex workflows, integrate systems that weren't built to talk to each other, and operate the result.

The Model

Build-and-Hand-Off Is the Industry Default. We Reject It.

Most technology vendors scope a project, deliver it, and transition you to a maintenance queue. The accountability leaves with the implementation team. We work the other way.

The Typical Vendor

  • Builds to spec, then hands you off to a maintenance queue
  • An account manager sits between you and the engineers
  • Junior staff inherit the system once the senior team moves on
  • Finger-pointing when integrations fail across multiple vendors

JS Technology Solutions

  • Builds the system, operates it, and owns the outcome
  • The principal is on every steering committee and escalation
  • The same senior team from kickoff through years of operations
  • One named point of accountability, including interfaces we didn't build

Our Process

How an Engagement Works

Every engagement follows the same structure. No scope ambiguity. Transparent T&M pricing with annual NTE caps.

1

Assess

We map current systems, procurement constraints, integration requirements, and program timeline. We document the full technical landscape (legacy systems, identity infrastructure, payment systems, security standards) before proposing anything.

2

Deliver

We provide written scope with a T&M rate card and annual NTE caps. JS Tech staff are fully-loaded: no additional overhead, G&A, or surprise charges. Our principal is on every steering committee and risk escalation. No handoffs to junior staff.

3

Sustain

We stay engaged post-launch for optimization, issue escalation, and ongoing technical oversight. Government programs don't end at go-live. JS Tech has maintained client relationships for 7+ years on complex institutional engagements.

Rates are fully-loaded. All engagements use T&M with annual NTE caps, compatible with standard Commonwealth and state agency professional services vehicles. Platform licensing is a separate procurement.

Selected Engagements

Past Performance

Named references available on request. Some client details anonymized per NDA.

Government / Education

Seven-Year Technology Partnership With a Large Urban School District

A seven-year staff-augmentation and technology partnership with the IT and web-services division of a large urban public school district. We place and run the development team behind the district's public-facing digital platforms: the school profile and data-transparency pages families use across more than 600 schools, a PreK-12 curriculum website, public service-finder maps for meals, school options, and health centers, and district-wide web accessibility to WCAG 2.1 AA. Named reference available on request.

7 Years of continuous engagement
Government IT Staff Augmentation Web & Digital Platforms Accessibility (WCAG)
Read the case study →
Senior Care / AI

AI Admissions Chatbot for a 50+ Community Senior Care Operator

Built an AI admissions assistant that handles inbound inquiries and tour scheduling for a 50+ facility senior care operator, replacing an incumbent vendor. It captures 14 structured data points per lead and routes them into the operator's CRM. Built on Claude API, the Vercel AI SDK, and Supabase.

50+ communities in the client's group; live on first pilot sites (incumbent vendor replaced)
Claude API RAG Pipeline Senior Care CRM Integration
Read the case study →
Multi-Agency / Healthcare

Billing Operations System Across 38 Agencies

Designed and built a Zoho-based billing operations platform for a multi-agency network. Automated invoice generation, payment tracking, and client reporting across 38 agencies in four billing categories. Replaced manual spreadsheet workflows across a distributed organization.

40% reduction in manual billing hours
Zoho CRM Systems Integration Automated Workflows
Enterprise / ERP

ERP Consolidation Across 12 Locations

Implemented Odoo ERP consolidating inventory, HR (BambooHR), time tracking (TimeDoctor), and accounting (QuickBooks) into a single system across 12 locations. Replaced a repurposed project management tool. Migrated 7 years of legacy data with zero operational disruption.

12 locations on a single source of truth
Odoo Data Migration Multi-System Integration

References available on request. Our principal is the named single point of accountability on all engagements.

By the Numbers

Real Programs, Not Projections

Every number below maps to a real engagement above.

7
Years
Continuous partnership with a
large urban school district
50+
Communities
In the senior care group running
our owned AI admissions platform
38
Agencies
On one Zoho billing
operations system
12
Locations
Consolidated onto a single
Odoo ERP, zero downtime

Who You Work With

A Senior Team Built for High-Stakes Programs

Founded in 2012. We work where the stakes are real: regulated healthcare data, public-sector accountability, and production systems operations depend on daily.

Read More About Us →

Senior engineers are on every engagement directly: steering committees, architecture decisions, client calls, and delivery accountability. There is no account manager between you and the people doing the work.

The work spans government IT and public-sector web accessibility, senior care AI and accounts-payable automation, healthcare data and business intelligence, and business operations automation across multi-agency networks. The underlying problem is the same in each: complex workflows, systems that don't talk to each other, and operations that depend on manual work that shouldn't be manual.

HIPAA-eligible infrastructure WCAG 2.1 AA accessibility Multi-EMR healthcare data eVA registered ยท NIGP 91871 Single accountable partner

Insights

From the Blog

Practical guidance on technology strategy and implementation.

Looking for a Single Accountable Partner?

Government agencies, senior care operators, healthcare organizations, enterprise. The engagement model is the same: JS Technology Solutions builds the system, operates it, and stays accountable for outcomes. No account managers. No handoffs.

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