We build the system, operate it, and stay accountable for the outcome.
Not a build-and-hand-off model. We work where the stakes are real: regulated healthcare data, public-sector accountability, and production systems that can't fail. Government agencies, senior care operators, healthcare organizations, and enterprise clients get one accountable team from kickoff through years of operations.
K-12 web platforms • Senior care operations • Healthcare reporting • Odoo and Zoho • Chicago-based, remote-first
What We Do
The same underlying work applies across government, senior care, healthcare, and enterprise: automate complex workflows, integrate systems that weren't built to talk to each other, and operate the result.
The Model
Most technology vendors scope a project, deliver it, and transition you to a maintenance queue. The accountability leaves with the implementation team. We work the other way.
Our Process
Every engagement follows the same structure. No scope ambiguity. Transparent T&M pricing with annual NTE caps.
We map current systems, procurement constraints, integration requirements, and program timeline. We document the full technical landscape (legacy systems, identity infrastructure, payment systems, security standards) before proposing anything.
We provide written scope with a time-and-materials rate card and annual not-to-exceed caps. Our rates are fully loaded: no additional overhead, G&A, or surprise charges. Senior engineers sit on every steering committee and risk escalation. No handoffs to junior staff.
We stay engaged after launch for optimization, issue escalation, and ongoing technical oversight. Public programs don't end at go-live. We have kept multi-year relationships on complex institutional engagements.
Rates are fully-loaded. All engagements use T&M with annual NTE caps, compatible with standard Commonwealth and state agency professional services vehicles. Platform licensing is a separate procurement.
Selected Engagements
Described by sector and scale. References available on request.
A multi-year staff-augmentation partnership with a large urban public school district. We place and run the development team behind the district's public-facing websites, including front-end delivery and district-wide web accessibility to WCAG 2.1 AA.
Built an AI admissions assistant that handles inbound inquiries and tour scheduling for a senior care operator, live on the first pilot sites. It captures structured lead details and routes them into the operator's CRM. Built on Claude API, the Vercel AI SDK, and Supabase.
Designed Zoho billing operations for a healthcare services organization, replacing manual spreadsheet workflows for invoice generation and payment tracking. We also build labor analytics and operational reporting on Power BI.
We implement Odoo for organizations that need finance, operations, and day-to-day workflows in one system. The work is configuration, data migration, and staying with the system after go-live.
References available on request. Our team stays accountable for the work.
By the Numbers
The engagements above, described without unverified counts.
Who You Work With
Founded in 2012. We work where the stakes are real: regulated healthcare data, public-sector accountability, and production systems operations depend on daily.
Read More About Us →Senior engineers are on every engagement directly: steering committees, architecture decisions, client calls, and delivery accountability. There is no account manager between you and the people doing the work.
The work spans public-sector web and front-end staff augmentation, senior care operations, Zoho and Odoo implementations, and healthcare reporting on Power BI. The underlying problem is the same in each: complex workflows, systems that don't talk to each other, and operations that still depend on manual work.
Insights
Practical guidance on technology strategy and implementation.
Free public-sector working tools
Right-Sized Public Tech provides ungated guidance for technology RFP readiness, school transportation invoice reconciliation, AI procurement scoping, and other public-team decisions.
Public sector web accessibility fails when WCAG 2.1 AA is a final audit. Build it in from the first wireframe and verify it continuously to meet the deadline.
A buyer's checklist for choosing an AI admissions assistant: judge CRM integration, data validation, and real funnel results, not the demo.
Manual invoicing breaks when a professional services firm grows past 30 people. The fix is not a new billing tool, it is a single source of truth for billable work.
Government agencies, senior care operators, healthcare organizations, and other operating teams. We build the system, operate it, and stay accountable for the outcome.
Contact the team